Supervisor Global Grade 09

Key Output

• To perform parts supervisory related tasks and provide support to the Line Manager effectively and efficiently.

• Communicate and ensure accessibility to process documentation by all personnel.

• Coordinate the relevant subject matter required by team to deliver process design within set timeframe.

• Ensure the parts team works according to policies, principles, processes, and procedures of the parts department.

• Lead and supervise a parts process team using while following the BWE Leadership philosophy and demonstrating value driven leadership.

• Housekeeping, Report Management.

• Motivate and drive the required behaviour aligned to the Brand.

• Deliver customer service according to position relevant KPIs while meeting departmental financial targets

Qualification, Experience and Competencies

• Grade 12 and a tertiary qualification would be an added advantage.

• Business development skills and knowledge.

• Track record leading people in a team-based/participative environment.

• Experience in managing a parts operation advantageous.

• Sound parts business acumen, Attention to detail

• Organisational Awareness, Good Communication skills, Analytical Ability

• Product and systems knowledge

• Customer Service orientation

• Inventory Control and warehouse experience

• Parts Sales experience and business financials understanding